Home / Cloud / Running the platform
Cloud guide

Running the platform after go-live

A cloud platform is only as good as the way it is run. Most private clouds that disappoint were built well and then left without monitoring, upgrades or capacity planning. We design the day-to-day operating model with you, hand it over to your team with runbooks, and can support it on agreed terms if you want.

CoversMonitoring, patching, upgrades, capacity, cost
Delivered asRunbooks your team owns
SupportOptional, on agreed terms
GoalNo upgrade you are afraid of

The Day-2 routine

ActivityHow oftenWhat good looks like
Health and alert reviewDailyAlerts that matter reach a person. Noise is tuned out, not ignored.
Security patchingMonthlyHosts patched in rolling order with no VM downtime, using live migration.
Capacity reviewMonthlyA forecast of when compute, storage and IP ranges run out, with time to buy.
Backup restore testMonthlyOne real restore, timed and recorded.
Cost review (public cloud)MonthlyIdle and oversized resources removed. Commitments matched to steady usage.
Platform upgradeOnce or twice a yearTested in a staging environment first, then rolled out with a rollback plan.
DR testTwice a yearSee testing DR.

What we hand over

  • Monitoring and alerting already wired up, with dashboards for the platform and for each tenant.
  • Runbooks for the common tasks: adding a compute node, replacing a failed disk, rotating certificates, patching, upgrading.
  • An upgrade plan that keeps you within one or two releases of current.
  • A capacity model your team can update with real numbers each month.
  • Cost controls for public cloud: tags, budgets, alerts and a monthly report.

Tools we typically use

AreaCommon choices
Metrics and alertsPrometheus, Alertmanager, Grafana
LogsOpenSearch or Grafana Loki
AutomationAnsible, Terraform, GitLab CI or Jenkins
Public cloud costNative cost tools, tagging policies, budgets and commitment planning

Planning a cloud move or a VMware exit?

Send us a VM inventory export (RVTools is fine) and a line on what is driving the change. We will come back with a plain first view: what could move where, in what order, and roughly what it would cost to run.